Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: February 2026

At Curaçao Ostrich Farm (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://curacaoostrichfarm.com or book our tours and restaurant services.

1. Information We Collect

We collect information that helps us provide a better experience and process your bookings:

  • Personal Identifiers: Name, email address, phone number, and physical address (collected during booking or newsletter sign-up).

  • Payment Information: Credit card details and billing addresses. Note: Payments are processed via secure third-party gateways; we do not store full credit card numbers on our servers.

  • Technical Data: IP address, browser type, and usage data collected via cookies when you navigate our site.

  • Activity-Specific Data: Dietary preferences (for Zambezi Restaurant) or physical requirements (for Safari/Quad tours).

2. How We Use Your Information

We use your data to:

  • Process your reservations and send booking confirmations.

  • Process payments in USD or Caribbean Guilder (XCG).

  • Send promotional emails about special events (African Night, farm updates) if you have opted in.

  • Improve our website functionality and customer service.

  • Comply with legal obligations in Curaçao.

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual Necessity: To fulfill your tour or restaurant booking.

  • Consent: When you sign up for our marketing newsletter or accept non-essential cookies.

  • Legitimate Interest: To improve our services and ensure the security of our website.

4. Data Sharing and Transfers

We do not sell your personal data. We only share information with:

  • Service Providers: Such as payment processors (e.g., Stripe, PayPal), booking engine providers, and email marketing platforms.

  • Legal Authorities: If required by Curaçao law or to protect our legal rights.

  • International Transfers: As we host international guests, your data may be processed outside of Curaçao. We ensure all partners follow high security standards (such as GDPR-compliant Standard Contractual Clauses).

5. Cookies and Tracking

Our website uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the website to function (e.g., the booking cart).

  • Analytics Cookies: Help us understand how many visitors we have and which tours are most popular.

  • Marketing Cookies: Used to show you relevant ads after you leave our site.

  • You can manage your cookie preferences through your browser settings or our on-site cookie banner.

6. Your Rights

Under Curaçao’s privacy laws and the GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we fix inaccurate information.

  • Erasure: Request that we delete your data (the “Right to be Forgotten”), subject to legal record-keeping requirements.

  • Withdraw Consent: Unsubscribe from marketing at any time via the link in our emails.

7. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our services are family-friendly, but we do not knowingly collect data from children under 16 without parental consent. If you believe a child has provided us with data, please contact us immediately.

9. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact our Data Protection Coordinator:

  • Email: info@curacaoostrichfarm.com

  • Address: Weg naar Groot St. Joris z/n, Willemstad, Curaçao

  • Phone: +599 9 747 2777

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